Two parents with two 22-year-old autistic children were denied boarding on the plane, and the reason was exposed, which made people angry
Updated on: 05-0-0 0:0:0

快科技4月9日消息,據媒體報導,在清明節期間,兩位母親各陪同22歲孤獨症孩子乘坐東方航空航班,準備從大理啟程飛往西安,遭到“拒載”。

On the day of the incident, at Dali Airport,The group showed a certificate of autism issued by the hospital and hoped to get help in order to apply for the green channel.

But I didn't expect that when the boarding time was approaching, the staff showed one"MU5725 two autistic passengers, the crew notified other passengers in the cabin to take the flight, refused to board"After the message, it was told that two 22-year-old autistic children were denied boarding.

One of the parents said that on the morning of the second day after the incident, a person claiming to be the service quality inspector of China Eastern Airlines added his WeChat apology, saying that the company would launch an investigation and hoped to take down the posts exposed on the Internet."The company is responsible for the whole thing, will not shirk, and do a good job of follow-up rectification."

However, there has been no response to the parents' demands such as "I want to know the reason for being denied".

It is reported that the two mothers and children have rich flight experience, most of which are independent check-in procedures, and have also experienced green channels at Shanghai Pudong, Hangzhou Xiaoshan and other airports. The "encounter" at Dali Airport was the first time that the child was "denied" because of his autism.

It is worth noting thatRecently, Dali Airport responded, saying that the refusal to carry passengers was a decision made by the airline.