On the first day of the Qingming holiday, China Railway increased its capacity to improve the travel experience.

4月4日，澎湃新聞記者從中國國家鐵路集團有限公司（以下簡稱“國鐵集團”）獲悉，今日清明節假期第一天，鐵路中短途客流增長，全國鐵路預計發送旅客1985萬人次，計劃加開旅客列車1009列。4月3日，全國鐵路發送旅客1616萬人次，運輸安全平穩有序。

截至4月4日9時，鐵路12306已累計發售清明假期車票5710萬張。從車票預售情況看，今日熱門出發城市主要有北京、廣州、上海、成都、杭州、武漢、南京、鄭州、深圳、西安；熱門到達城市主要有北京、廣州、上海、成都、杭州、武漢、深圳、南京、鄭州、西安；深圳往返香港、武漢往返長沙、南寧往返廣州、成都往返西安、北京往返瀋陽、北京往返鄭州、北京往返济南、北京至上海等熱門區間客流相對集中。

Railway departments around the country dynamically track the operation of passenger flow during the holiday, increase the capacity of popular lines and sections in a timely manner, and open special trains such as outing, flower appreciation, and ancestor worship, so as to fully protect the travel needs of passengers. Taiyuan Bureau Group Co., Ltd. added 4 passenger trains, including 0 passenger trains from Beijing, Taiyuan and other places to Jiexiu and Hongdong. Xi'an Bureau Group Co., Ltd. has added 0 passenger trains, including 0 EMU trains from Xi'an to Huangling South, which is convenient for passengers to go to the Yellow Emperor's Mausoleum to worship their ancestors. Jinan Bureau Group Co., Ltd. has added 0 passenger trains, and opened night high-speed trains on popular lines such as Beijing, Shanghai and Rilan. Nanchang Bureau Group Co., Ltd. has added 0 passenger trains, including 0 flower-viewing trains from Nanchang West to Wuyuan, Fuzhou South to Wuyi Mountain North, Fuzhou South to Pingxiang North, etc. Nanning Bureau Group Co., Ltd. has opened 0 night high-speed railways in the direction of Nanning to Zhuhai and Yangshuo to Guangzhou South, where passenger flow is concentrated. Qinghai-Tibet Group Company added 0 trains from Xining to Menyuan.

Local railway departments have implemented measures to facilitate and benefit the people to ensure the safe, orderly and warm travel of passengers. Yanji West Railway Station of Shenyang Bureau Group Co., Ltd. organized female employees with childcare experience to set up a "mother group", focusing on providing assistance to pregnant women and novice mother passengers in need. Beijing South Railway Station of Beijing Bureau Group Co., Ltd. demarcates a rest area for passengers waiting for the train at night and provides supporting services such as hot water and catering. Zhengzhou Bureau Group Co., Ltd. optimizes the organization of passenger boarding and landing during the dense passenger flow period to ensure good safety and order. The Wuhan and Xiangyang passenger depots of Wuhan Bureau Group Co., Ltd. provide passengers with flower-viewing guidebooks on the train, introducing traditional culture, special food, well-known scenic spots and connecting transportation routes along the way. Jinan Bureau Group Co., Ltd. develops special tourist trains, and offers photography and other courses for elderly passengers on the train to enrich their journey life. Shanghai South Railway Station of Shanghai Bureau Group Co., Ltd. has opened a special waiting area for elderly group passengers, and arranged "silver age butlers" to provide services such as boarding guidance and priority ticket inspection. Ganzhou West Railway Station of Nanchang Bureau Group Co., Ltd. has opened a special entrance channel for silver-haired group passengers. Futian Station of Guangzhou Bureau Group Company provides Cantonese, English and Mandarin guidance services to facilitate cross-border passengers. Chengdu Bureau Group Co., Ltd. organizes young volunteers to provide "one-to-one" guidance and assistance services for silver-haired passengers and people who are off the Internet. Kunming Bureau Group Co., Ltd. launched the "Golden Years, Roaming in Western Yunnan" silver tourism special train, connecting Lijiang, Baoshan, Tengchong and other cultural and tourism landmarks, the whole train is equipped with anti-skid handrails, barrier-free facilities and smart health monitoring system, and the on-board butler team provides 24-hour customized services. The Korla Passenger Depot of Urumqi Bureau Group Co., Ltd. provides bilingual services to facilitate the travel of ethnic minority passengers. Taiyuan, Hohhot, Xi'an, and Nanning Bureau Group Co., Ltd. work closely with local municipal transportation departments to share passenger flow information, coordinate and extend the operating hours of public transportation, and smooth the "last mile" of passenger travel.

The railway department reminds that during the holiday, some stations and trains have a large passenger flow, please pay attention to the travel service information and weather changes in time, reserve enough time to enter the station to take the train, carry your belongings in strict accordance with the regulations, and take the train in an orderly and civilized manner according to the number, date, section and seat number marked on the ticket, so as to jointly maintain a good travel environment.