Everyone is usually on the second-hand platform
Do you book a hotel service?
How these sellers proceed
What about hotel services for resale?
Recently, Ms. Lu, a citizen of Shanghai, was on the "閑魚".
Booked a star hotel at a low price
Swimming gym vouchers
I didn't expect to end up embarrassing myself......
Receive the room number and nameBut there was an embarrassing scene
On 22/0, Ms. Lu, a citizen, passed the "Xianyu" seller,At a price of 196 yuan, I bought fitness swimming tickets for the two children at the MGM Hotel on the west bank of the Xuhui Riverside, ready to experience the Internet celebrity facilities of a star hotel.
The Xianyu seller sells "non-real-name" swimming tickets from a number of star-rated hotels
Before placing an order, the seller emphasized many times that it wasFor "non-real-name" reservations, you must enter with the hotel room number。 Then Ms. Lu's family was stopped by the front desk during the identity check.
Upon learning of Ms. Lu's situation,The seller immediately sent the room number“5210”and the unfamiliar name "Weekend", asked Ms. Lu to enter the venue in this capacity, and said"Contacted the pool reception".
Ms. Lu continued to try to negotiate with the hotel according to the information and statements provided by the other party, and even accurately gave the last four digits of the ID card of "Zhou". outcomeWhat the hotel front desk found was the information that Zhou had checked out。 In the end, under the requirements of the hotel's face recognition verification, the trick of impersonating the store was spotted on the spot.
This made Ms. Lu feel very embarrassed, and what made her feel even more uneasy was the existence of the related gray industryThis means that the personal information of hotel guests may be leaking out in real time and being used for profit.She reported to the 12345 citizen service hotline,and questioned whether hotel employees were involved.
In response, the hotel respondedThis situation is not ruled out, and the police have been called at the moment, but the amount involved is small, and it may be difficult to ask the police to intervene in the investigation.And in the name of“Guest information"He refused to be interviewed by reporters on this ground.
Why sellers can sell
Hotel "non-real-name" booking?
The reporter found it on the Xianyu platform
Hundreds of hotels in Shanghai are listed
so-called"Not by real name"Swimming ticket bookingmiddle
Some product pages claim that buyers can book matching entry identities as long as they provide "the number of people, gender, and time of entry", which is also highlighted"Write down your room number and false identity in advance when you enter", "Don't backpack"and other imposter techniques.
It can be seen that the gray industrial chain does exist. On the other hand, the leaked hotel guest information is mixed, and which hotels can be booked depends on the recommendation of the merchant on the day.
Journalists try to buy
The "non-real-name" admission service at The St. Regis Jing'an
Check with the front desk after obtaining the identity of a group of guests
It was foundThe room number and name don't match at all
Offered by another seller
Guest information for Andaz Huangpu Xintiandi
YesTrue and accurate
In that case
Where did guest information come from?
In the reporter's investigation, some sellers claimed to beEstablished cooperation with travel agenciesSince the check-in itinerary of the tour group is organized by the travel agency, it can grasp the information and trends of the guests in real time; Another seller said that he usually isUse the hotel's membership and points, engaged in the business of "booking and check-in", there is no shortage of guest information, and swimming tickets are just a "by-product" to make extra money.
It is said that in order to improve the experience of guests, most of the internal facilities of star-rated hotels adopt the method of registering room number information, which provides convenience for fraudulent use of information to enter. whereasIt is an open secret in many hotels that guest information is fraudulently used into the fitness center。 Some hotel staff bluntly said that it is not difficult to distinguish between "fake guests", and the reason why they don't care is that they don't want to care about it in their busy schedule. Many sellers also see this, so that they can fish in troubled waters at a very low cost.
At the front desk of Jing'an St. Regis, staff told reporters that they had found false information in the registration of consumers many times in their work.
Expert Reminder: Impersonation is a legal risk!
In this regard, experts also remind
Impersonation comes with legal risks
Consumers are greedy for small and cheap
The gains may outweigh the losses
According to the lawyer, the subscriber is impersonating the hotel service, and the service contract relationship between the hotel and the subscriber is not established, so even if it is lucky not to be recognized,In fact, it also constitutes unjust enrichment in civil law。 "If the hotel is more serious, it can ask him to return the market value of the service he enjoys, then the subscriber will not gain more than he loses."
At the same time, the lawyer pointed out that the more serious problem lies inDisclosure of personal information of hotel guestsRegardless of the source of such information, if citizens' personal information is illegally sold or provided to others, the circumstances are serious and shall be sentenced to up to three years imprisonment or short-term detention.
Lawyer advice
The hotel side has access to the fitness center
Or the personnel of the pool make the necessary checks
Stop the lawbreakers
An opportunity to make a profit from other people's information
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Source: Take a look at Knews