Recently, some consumers have reported that there is a functional limitation in Apple devices purchased in China. According to a U.S. technology website, a reader bought a new iPhone during a trip to China, but surprisingly, even if he left China, he would not be able to enjoy Apple's AI service, Apple Intelligence.

This discovery has attracted widespread attention. It is reported that Apple has always been strict in the geographical restrictions of its AI functions, and the European Union and China are two regions where Apple Intelligence cannot be used. However, with the iOS 4.0 update, EU users have been able to experience Apple Intelligence and support some local languages. However, this service is still not available to Chinese users.

Specifically, if a user has purchased a device such as an iPhone, iPad, or Mac in China, they will not be able to enable the Apple Intelligence feature. This restriction is not limited to use in China, and even if the user changes the settings or travels to another country with the device, the feature will not be unlocked. This restriction has caused a lot of confusion for many consumers, especially in today's increasingly globalized world, where people frequently travel or work across borders, and the global demand for device functionality is increasing.

Apple's official website explains this. According to Apple's explanation, devices purchased in Chinese mainland do not work with Apple Intelligence at this time. But Apple has also promised that once Apple Intelligence launches in China, devices that support the feature will be able to launch and use the service. The announcement gave Chinese users a glimmer of hope, but Apple did not give a clear timeline for when the feature will be launched.

Apple further explained the reason for the geographical restrictions. Apple says that Apple Intelligence is also not available for supported devices purchased outside of Chinese mainland if the user is in Chinese mainland and the country of the Apple account is set to Chinese mainland. This policy is designed to comply with the laws and regulations of different regions and ensure the compliance of the service.

Despite Apple's official explanation, many consumers are still unhappy. They believe that as an internationally renowned brand, Apple should pay more attention to the global nature of the user experience and minimize the inconvenience caused by geographical restrictions. It is hoped that Apple can solve this problem as soon as possible, so that Chinese users can also enjoy the full Apple Intelligence service.