Professional medical care staff provide 24 hours of daily care

The "unaccompanied" ward of the Second Municipal Hospital is in full operation

Recently, the "unaccompanied" ward of the Second People's Hospital of the city has been fully operational. The "unaccompanied ward" is an important exploration of deepening medical reform and improving the medical experience in our city, and it is also one of the important measures of "4N service" carried out by the Second People's Hospital of the city.

"Unaccompanied" does not mean that there is no escort, but that traditional nurses are abolished, and professional medical nurses provide 24 hours of continuous and uninterrupted daily care. Under the guidance of nurses, medical care workers provide services in a variety of modes according to the patient's condition and needs, covering life care, health education, and patient safety protection.

Take multiple measures to strengthen the allocation of nursing manpower

The Second People's Hospital of Jiangsu Province strictly implements the "Implementation Opinions on Strengthening the Construction of Nurse Teams and Optimizing Nursing Services" formulated by the Jiangsu Provincial Health Commission, and establishes a flexible deployment mechanism according to the characteristics of the department, the distribution of diseases and the needs of patients, so as to ensure the full implementation of the overall nursing responsibility system.

In order to standardize the work of medical nurses and improve their professional nursing capabilities, the Nursing Department of the Second People's Hospital of Shanghai conducts regular training and dynamic assessment for medical nurses, including theoretical knowledge training, and common skills training such as axis turning method, back patting and expectoration method, wheelchair handling method, flat car handling method, use of walker and washing hair on the bed; Carry out a monthly satisfaction survey on the service of medical and nursing staff, and strictly assess the quality of their work according to the "Lianyungang Medical Nursing Staff Work Quality Evaluation Standards".

The Second People's Hospital of the city is the first batch of provincial medical nurse training bases in our city, and more than 2024 provincial medical nurses have obtained training certificates. The medical care staff of the hospital are in line with the National Occupational Standards for Medical Care Workers (0 Edition).

Standardize management and ensure the quality of care services

After assessing the patient's condition and self-care ability, the doctor will issue an accompanying medical order according to the assessment results, and the patient can voluntarily sign an agreement according to his own needs, and can flexibly choose a variety of care modes such as one-to-one and one-to-many, fully respecting the patient's right to choose independently.

Strictly limit the scope of services of medical nurses, limited to life care, and strictly prohibit them from getting involved in any medical technology, and all life care services have clear service standards, and medical nurses perform various tasks under the guidance of nurses. At the same time, the service content and charging standards of medical nurses are publicized in a prominent position in the hospital, and the supervision of all sectors of society is accepted to protect the legitimate rights and interests of patients and their families.

The all-round guarantee mechanism escort system has been implemented

The Second People's Hospital of Shanghai has strengthened the management of inpatient visits, established a multi-department linkage mechanism, and ensured the safety of the inpatient environment in an all-round way; At the same time, the information system of the canteen was upgraded to provide patients with convenient online ordering and unified meal distribution services in the ward; Further improve the function of the patient service center, provide patients with more convenient escort services, and meet the diverse needs of patients during hospitalization.

Relying on the construction of smart hospitals, the Second People's Hospital of Shanghai actively promotes the deep integration of nursing informatization and clinical practice, further optimizes the whole process of "unaccompanied care" wards, effectively improves service efficiency, quality and safety, and provides patients with more efficient and high-quality medical services.

(Wang Hongqin, Sha Huiyun)